Catalog Favorites - Called VIP to cancel membership for 2nd time
I noticed a charge for the VIP membership on my credit card statement in June. I called and cancelled the VIP member and was told it would be credited back on to my card.
It's now July 21st and just called again to CANCEL that VIP membership and asked for a credit to my credit card. There had been no credit on my card and asked why..."Don't know, but I'll do that right now." So, I'm contacting my card co. and disputing this VIP charge.
Why wait another month for an answer like that! And I told the first customer service person that I was NOT aware this was a monthly charge nor that I wanted it.
Reason of review: Not as described/ advertised.
Location: Green Valley, Arizona
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