My husband tried to order the NFL pants for the Cowboys. After much conversation with a customer service rep she said that their company has never sold nor offered those for the Cowboys & that we were apparently looking in a different catalog.
I asked to speak to a supervisor & was denied. I have done a lot of business with this company & all of their other branches but the disrespect from this transaction has completed that. I am requesting that no more of ANY of your companies send anymore magazines to my home because I will be returning them back to you. I am attaching a picture from catalog code 1980402, page 7.
I have included the catalog code & page number because the picture is so small.
I truly hope someone in management sees this. I would appreciate a call back.
Product or Service Mentioned: Catalog Favorites Customer Care.
Reason of review: Order processing issue.