Anonymous
map-marker The Bronx, New York

These people will not stop sending catalogs

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I have opted out of this catalog numerous times on Catalog Choice. I have been doing this since 2019. They will not stop sending their tacky, unwanted catalogs. Do not get involved with this company. They are criminals.
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User's recommendation: Never buy anything from these animals.

Diane Pwb

Very bad customer service

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I had ordered 2 t-shirts, got 1 and the other was pending. I called and they said it was back ordered. Then went online, it said it was shipped the same day as the other. So 1 month later I think it's on it's way. I e-mailed with questions about this shirt twice, they never responded. I will NEVER order from this company again!
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Pros:
  • Selection of products
  • Have a lot of funny sayings on t-shirts
Cons:
  • Customer service sucks

Preferred solution: Let the company propose a solution

User's recommendation: GOOD LUCK. THEY DO NOT CARE ABOUT THE CUSTOMERS.

Resolved
Paula P Fpx

Resolved: Their is a transaction on my checking account for $34.96. For what? You charging for what? When I frist placed my order it came to$111.18 ok I said . Then I’m charged again for the same to items.

Updated by user Jul 14, 2020

Company fixed the issue and I have been provided with full refund.

Original review Jul 14, 2020
Then you said because you did not have the right info. Now I called to fix it. Ok ordered the same top you Charged me 34.96. Now I have additional charge to My account &59.30. So I canceled everything. This is what it looks on my account ordering 2 tops. $111.18 $111.18 $34.96 59.30 $111.18 I canceled my order of two blouse that price is $111.18 Their is still $34.96 pending on my account. Would you please cancel all & My 34.96 is still not figured out. But I have all this pending on my checking account. I called Costomer service 3 times. Waiting, waiting to Talk with Costomer Service Music is over, Then a hang up. Please cancel everything. Find out why I m being charged $34.96. Thank you And cancel $34.96 so its off my account. paulaparcell56@***.com. Hi. Paula! I found my$34.96. It was a blouse I ordered from a different place. Thank you For cancelling my orders with you. Maybe when I feel better About all this , I’ll look your Catalogue over.
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Loss:
$35
Pros:
  • Robbers in the form of a catalog
Cons:
  • Big hassle

Preferred solution: Full refund

Anonymous
map-marker Rock Springs, Wyoming

Said I signed up for vip. Didn’t happen!!

Called and they said they would cancel my membership which was authorized by my email which I didnt do. I advised this is scamming people and he chose to argue and remind me the call was being recorded. Wonder how I can push this further together them shutdown.
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Diane G Shy

TO BIG. I AM DISAPPOINTED AND PISSED

I ordered items from this catalog, place a order and when I received it. It was not what I ordered. I t was big enough for a person that is 3-4 times my size. When I called to get a prepaid label, they won't email me any. I already paid 10.99 and didn't get what i ordered. They sent me what they had. I would not order anything from here. You will have to pay the return shipping. They also need to get better people to lie over the phone. Never again will I order anything from Catalog Favorites.
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Loss:
$11
Cons:
  • Customer service
  • So disappointed in the person i talked to

Preferred solution: I WOULD LIKE A PREPAID LABEL TO RETURN THESE ITEMS!!

User's recommendation: Please post this so no one every buys anything from them.

Anonymous
map-marker Dayton, Ohio

Same as others.....scam charges to my AMX

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I ordered a product from these crooks and they continue to bill my AMX $14.95 per month for "VIP Membership"....for which I receive absolutely nothing nor did I request. Called them numerous times and although I held for a horribly long time, never spoke with a human.
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User's recommendation: Run away.....quickly. Do not fall for this scam

juli p Tus

Charges I never agreed to

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Bought a pair of socks. they started charging me $14.95 a month after that. called 7 times to cancel. received e-mails stating the account has been canceled. Still being charged 14.95 a month. Called several times all I get is oh well it's your fault for signing up. They will not cancel it and will not refund money. Have to get a new bank account to stop them.
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Loss:
$85
Cons:
  • Are nothing but a scam

Preferred solution: Full refund

User's recommendation: STAY AWAY

Linda R Phv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not charge me for vip membership

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a charge on my credit card for 12.95 i do not have an order in progress
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Pros:
  • Selection of products
Cons:
  • Shipping charges are too high
  • Being charged for something i did not know about
Anonymous

Complaint

Told item would arrive in 5-7 business days. On business day 10, called and was told it would arrive that afternoon. IT DID NOT ! So all my wife got for Mother's Day was an excuse ! They got my money the day I ordered 17 days earlier !!!
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Preferred solution: Let the company propose a solution

User's recommendation: This Company is Unreliable

Anonymous
map-marker Seattle, Washington

Be Aware which buttons you are pushing.

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Placed an order in Sept. 2019...just this month realized that somehow when placing that order, I agreed to a VIP account charging $14.95/mo!! I suspect when checking out and reviewing final charges...there is a box saying you want the VIP...and, if not you need to uncheck. No one notices THAT box. At any rate, I just called their # (800-225-****) and asked to be removed and to have 4 months of charges refunded. I must say, the person I talked to was VERY pleasant and my requests were promptly taken care of!!! Thank you to them but must say I probably won't be ordering from them again.
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Barbara P Wqq

Skip this company

I received your latest catalog about an hour ago. Sat down with my coffee and began to fold over the pages of items I was planning to order. Until I got to pages 42 and 43 where your blatant political agenda had to raise its ugly head. A countdown to Trump's last day clock? Seriously? And an Obama "Miss Me Yet?" shirt? A Ruth Bader Ginsburg Action Figure? Glad I caught those before I placed my $175 order. Please take me off your mailing list. I have been a loyal customer for many years, but you and your liberal tactics will not be missed.
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Preferred solution: Remove me from your mailing list.

3 comments
Guest

I have termites after I joined ...

Guest

You were not being forced to purchase those items

Guest
reply icon Replying to comment of Guest-1826828

My point was that I will not support a company that puts out such blatantly political/negative agendas.

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Anonymous
map-marker San Antonio, Texas

Do not buy from these people

Billed for and enrolled in a VIP membership I had not signed up for and had no knowledge of. I bought some T shirts on line at Christmas next I have $14.95 charged to my CC, its Christmas!! credit cards used, on line purchases made it slips through and they have stolen money from you! Called their member phone # told it would be refunded, we'll see. How many of these charges go unchecked during the holidays? Even if its only a few they are stealing!!!! I will never buy from them again, and I will make sure my friends and family know about this.
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Anonymous
map-marker Lake Stevens, Washington

No, I wouldn't.. slightly sneaky practice of hooking you into their VIP program.. which if you are doing volume shopping might be good, but for a single purchase not so much.

appears they sneak in the VIP portion at the end of every sale in hopes that you won't notice the extra charge. I called to cancel and the get, named Jim I spoke with confirmed the cancellation.
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Jennifer A Olo

Cute stuff but beware of being charged for their VIP program even if you don't sign up!

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I was reviewing my credit card statements for some charges I did not recognize and, in doing so, discovered that I have been charged for your VIP club from Feb 2019 through Nov. 2019 (so far) even though I never signed up for this! I only purchase one time a year. I know I'm not signed up for this because when I just made my annual Christmas purchase and entered my login info, the offer to sign up for it appeared - there were no benefits from my previous purchase. These charges need to be removed ASAP and not charged anymore. I'll be filing a dispute with my credit card company.
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Loss:
$164
Pros:
  • Selection of products
  • Selection of items
Cons:
  • Being charged for vip program when i did not enroll
Reason of review:
Being charged for service I did not sign up for

Preferred solution: Full refund

JESSICA A Dee

They keep charging me for a VIP subscription that I don't want

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Why charge people for things they didn't sign up for?! AngryAngryAngry
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Pros:
  • Selection of products
Reason of review:
Poor customer service

Preferred solution: Full refund