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1.0

First time and last time pgi customer. I noticed an unauthorized $14.95 charge on my credit card one month after a purchase.

When I called about it, I was told it was for end of my 30 day trial vip membership. I stated that I never agreed to any membership and wanted the charge removed and credit applied to my account. This never happened. It's now one month since this conversation and I've been charged $14.95 AGAIN!

Called AGAIN, today (1/20/18) and was told they never received a request to cancel the membership. They assured me it would be handled.

Reason of review: unauthorized credit card charges.

Monetary Loss: $30.

Preferred solution: Full refund.

Catalog Favorites Cons: Unauthorized credit card charges.

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